Error code 22 or 23 – Axis not referenced / Not found reference point

When did dentalcnc display the error code?

Does a machine and computer restart solve the issue?

How to check this:

1. Restart the machine and the CAM computer The computer that is connected to your machine and which runs dentalcam and dentalcnc..
2. Start dentalcnc.

Is the working chamber clean and free from broken off blank parts?

Is the blank magazine of corresponding machines in the default position?

How to check this:

1. Start dentalcnc.
2. Open the dentalcnc Application settings. For this, select the following icon in the main icon bar: 
3. Open the Machine maintenance view. For this, select the following icon in the lower icon bar: 
4. Verify that the 2 upper icons labeled 10 in the DZ and DG columns are highlighted.
5. Verify that the icon to the top left of the blank magazine Part of the blank changer in which you store the blanks for automatic loading. illustration are highlighted:

Icons that must be highlighted (marked orange)

Does dentalcnc indicate that an axis moved into an end switch?

How to check this:

1. Open the Machining view. For this, select the following icon in the main icon bar: 
2. Check if a red indicator displays next to the axis labels. The red indicator only displays for a short time.

The axis labels in dentalcnc

Can you move the spindle and blank holder along the corresponding axes evenly by hand?

How to check this:

1. Open the working chamber door.
2. Switch off the machine at the main power switch.
3. Move the spindle and blank holder until you reach the end point of the corresponding axis. Stop immediately if you encounter any resistance.
1. Carefully move the spindle along the X-, Y- and Z-axis.
2. Carefully rotate the blank holder about the A-axis.
3. 5-axis machines only: Carefully rotate the blank holder around the B-axis.

Were you able to reach the end points of all axes?

Recommendation

1. Remove all objects which block the axes.
2. Thoroughly clean the working chamber.
3. Machines with a blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead: Remove all objects that block the blank magazine Part of the blank changer in which you store the blanks for automatic loading..
4. S2 or S5: If the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead is not in default position, manually put it into this position.
5. Restart the job.

Recommendation

• Manually put the blank changer in the default position.

Recommendation

• Manually put the blank changer in the default position.

Recommendation

1. Switch off the machine at the main power switch.
2. Open the working chamber door.
3. Move the spindle and the blank holder away from the end points. Stop immediately if you encounter any resistance.
1. Carefully move the spindle along the X-, Y- and Z-axis.
2. Carefully rotate the blank holder about the A-axis.
3. 5-axis machines only: Carefully rotate the blank holder around the B-axis.
4. Restart the machine and the CAM computer The computer that is connected to your machine and which runs dentalcam and dentalcnc..
5. Restart the job.

Recommendation

• Follow the guide for a failed axis power test.

Service: Recommendation

• Contact customer service..

Service: Recommendation

1. Close the working chamber door.
2. Switch on the machine at the main power switch.
3. Restart the job.

Recommendation

1. Close the working chamber door.
2. Restart the job.

Service: Recommendation

• Contact customer service..