Error code -1101 or 3101 – Error while loading the blank

Does the corresponding end switch or sensor now send a signal?

1. Start DentalCNC.
2. Open the DentalCNC Application settings. For this, select the following icon in the main icon bar: 
3. Open the Machine maintenance view. For this, select the following icon in the lower icon bar: 
4. Verify that the lower icon labeled 10 in the DG column is highlighted.

Icon which needs to be highlighted (marked orange)

Is the travel range of the blank carriage and blank gripper blocked?

How to check this:

1. Open the working chamber door.
2. Check whether any objects block the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage (marked orange) and blank gripper in the working chamber.

Travel range (indicated by the arrow) of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage (marked orange) and blank gripper

You can see the travel range in the following video:

Was the blank which caused the error during unloading properly mounted to the blank frame?

How to check this:

• Verify that the blank was mounted to the blank frame according to the machine’s operating instructions.  Operating the blank changer

Can you push the release bolts in the blank holder downwards?

How to check this:

1. Open the working chamber door.
2. Locate the 4 release bolts (marked orange) in the blank holder.


Release bolts (marked orange); top view

3. Push the 4 release bolts (marked orange) downwards with your finger one by one.

You need to apply much force for this.



Release bolts (marked orange); bottom view

Did the blank gripper move only a part of its travel range?

Service: Blank gripper motor – Is the pinion properly attached to the motor shaft?

Recommendation

It may have been a temporary issue.

• Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The gripper and swivel axis moved steadily and smoothly.
3. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.

Recommendation

1. Remove all objects that block the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead.
2. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.
3. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

1. Properly mount the blank to the blank frame.  Operating the blank changer
2. Check all blanks in the blank magazine Part of the blank changer in which you store the blanks for automatic loading. for improper mounting.
3. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.
4. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

The end switches of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead and the blank gripper motor need to be checked for damage.

• Contact customer service.

Recommendation