Error code -1100 or -3100 – Error while loading the blank

Does the corresponding end switch or sensor now send a signal?

How to check this:

1. Start DentalCNC.
2. Open the DentalCNC Application settings. For this, select the following icon in the main icon bar: 
3. Open the Machine maintenance view. For this, select the following icon in the lower icon bar: 
4. Check if the upper icon labeled 10 in the DG column is highlighted.
• If the icon is highlighted, the end switch is sending a signal.

Icon which needs to be highlighted (marked orange)

Is the blank magazine in the default position?

How to check this:

1. Open the Machining view. For this, select the following icon in the main icon bar: 
2. Verify that the following icon (marked orange) is highlighted:

Icon which needs to be highlighted (marked orange)

Is the travel range of the blank carriage and blank gripper blocked?

How to check this:

1. Open the working chamber door.
2. Check whether any objects block the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage (marked orange) and blank gripper in the working chamber.

Travel range (indicated by the arrow) of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage (marked orange) and blank gripper

You can see the travel range in the following video:

Have you recently cleaned the release plate (S2) or the release bolts (S5)?

The S2 and S5 use different mechanisms to release the blank frames during loading and unloading.

• S2 1 x Release plate
• S5 4 x Release bolts

(a) S2: Releasing the release plate (marked orange); (b) S5: Release bolt (marked yellow)

Only S2: Did you reinstall the cover plate correctly after cleaning the release plate?

When reinstalling the cover plate, especially the washers are often forgotten.

How to check this:

• Remove and reinstall the cover plate according to the instructions.  S2: Cleaning the release plate of the blank changer

Does cleaning the release plate or release bolts solve the issue?

The S2 and S5 use different mechanisms to release the blank frames during loading and unloading.

• S2 1 x Release plate
• S5 4 x Release bolts

How to check this:

S2

1. Clean the release plate.  S2: Cleaning the release plate of the blank changer

When reinserting the cover plate, do not forget to attach the washers.

2. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.

S5

1. Close the working chamber door.
2. Move the axes into the cleaning position by selecting the depicted icon in the Machining view in DentalCNC.
• The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap opens and the 4 bolts move upwards.
3. Open the working chamber door.
4. Clean the following components:
   • Both sides of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap (marked orange)
   • The bottom surface between the working chamber and the blank magazine Part of the blank changer in which you store the blanks for automatic loading. (marked green)
   • The 4 release bolts (marked yellow)


The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap (marked orange), the bottom surface (marked green), the 4 release bolts (marked yellow)

5. Close the working chamber door.
6. Confirm the message in DentalCNC.
• The release bolts move downwards and the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap closes.
7. Move the axes into the default position by selecting the depicted icon in the Machining view in DentalCNC.
8. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.
9. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

The proximity switch which detects the position of the blank magazine Part of the blank changer in which you store the blanks for automatic loading. may need repair.

Recommendation

1. Remove all objects that block the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead.
2. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.
3. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

1. If components (washers etc.) are missing, do not use the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead. Contact customer service.

If you were able to properly install the cover plate, continue as follows:

2. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.

Recommendation

1. Test the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead:
1. Mount blanks of different materials to all blank magazine Part of the blank changer in which you store the blanks for automatic loading. slots.
• If the following applies, the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead test is successful:
1. All blanks were successfully loaded and unloaded.
2. The blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead carriage and blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead flap moved steadily and smoothly.
2. If the blank magazine Part of the blank changer in which you store the blanks for automatic loading. test was not successful: Contact customer service.

Recommendation

The end switches of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead and the blank gripper motor need to be checked for damage.

• Contact customer service.

Recommendation

The end switches of the blank changer Machine component which stores multiple blanks in a magazine and which can automatically load them into the working chamber.. When using the search, use a blank changer or a blank magazine instead and the blank gripper motor need to be checked for damage.

• Contact customer service.