Applies to: DentalCAM & DentalCNC 8.09 / R5

Error code -1100 or -2100 – Error while unloading the blank

This error code can occur while the machine is unloading a blank from the working chamber into the blank magazineClosed Part of the blank changer in which you store the blanks for automatic loading..

It indicates that the blank gripper was not fully retracted (i.e. not in default position) when the process was started.

The corresponding end switch or sensor did not send a signal.

Interactive troubleshooting guide

Is the blank gripper fully retracted?

How to check this:

  1. Open the multi-purpose compartment.
  2. Make sure that the blank gripper (marked orange) is fully retracted (i.e. in the default position).

The fully retracted blank gripper (marked orange)