Applies to: DentalCAM & DentalCNC 8.09
Error code -3 – No tools available
DentalCNC aborts the job and displays the error code.
Interactive troubleshooting guide
Are all required tools for the job in the machine’s tool magazine?
You can use the following information in DentalCNC to determine which tools are required:
The required tools in the 'Job details' section of the Machining view
Are all tools correctly seated in the tool magazine? Are the tool magazine inserts intact?
If the tool magazine inserts are worn, tools will not sit properly in the magazine positions.
Exemplary illustration of a correctly inserted tool
Did the spindle pick up the tool correctly via the collet chuck?
The tool ring must touch the bottom side of the collet chuck.
The tool ring touches the bottom side of the collet chuck
Is at least 1 tool broken or damaged?
Recommendation
- Insert all required tools into the machine’s tool magazine.
Recommendation
Damaging of the spindle or the tool positions if you use improper tools
Inappropriate tools may damage the spindle collet chuck and/or tool positions.
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Use only tools with a sufficiently large chamfer on the tool shaft.
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Install a retaining ring as a stop ring according to DIN 471-A3.
This does not apply to AirTools.
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See the further instructions in chapter Technical data.
- Insert the tools in the tool positions with the edge facing downward. Push them in until the ring touches the rubber.
If tool magazine inserts are too worn for the tools to be properly inserted, you need to replace the inserts.
- Replace the tool magazine inserts as described in the machine’s operating instructions.
- Drill tool positions into the new tool magazine inserts.
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Restart the job.
Recommendation
- Remove the tool from the collet chuck.
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Clean the collet chuck as described in the machine’s operating instructions.
- If the collet chuck is defective or too soiled to be properly cleaned, exchange it for a spare collet chuck.
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Restart the job.
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Recommendation
- Exchange all broken and damaged tools.
- Restart the job.
Recommendation
- Contact customer service.
